First Hawaiian Bank (Kona Branch) in 74-5593 Palani Road

Customer Reviews about First Hawaiian Bank (Kona Branch):

• ★ ☆ ☆ ☆ ☆
  Worst bank I have ever banked at. Terriable customer service. Wait time 30 to 45 min on the phone. Finally get someone on the phone then they don't know what to do always transfering calls to someone else. Sercurity hold was placed on my debit cards could not get verified due to no supervisor on duty but yet the agent just verified with a supervisor. To talk to a supervisor you need to wait 24-48 hours for a call back which mean you won't have access to your funds until then. If your looking for a bank don't look here start with Bank of Hawaii the better bank, the best bank.
  By Joshua Ranis-Alameda, March 10, 2017
• ★ ☆ ☆ ☆ ☆
  This bank should have been dissolved during the financial crisis. Absolutely pathetic. When using the outside ATM for a deposit you must wait until the check clears in Ohau First Hawaiian. This process could take as long as a week and in some cases longer maybe 10 working day. Imagine walking in you see 6 persons behind the counter and only two windows open. Not once, not twice, numerous times. I will continue to bank through the mainland which has worked fine. But the locals will not cash or take a personal check. They will be more than happy to take your ATM.... or your COSTCO credit card. As they say here in the Islands Aloha First Hawaiian. I would have given them a zero but ..... like most of their services it's not offered. As far as the staff goes they are fine, but I'm not there to make friends I'm there for business purposes.
  By zane buniel, January 10, 2017
• ★ ★ ★ ★ ☆
  Nice bank. Yes you must walk up you can't drive up to use the ATM but Bank of Hawaii limits the withdrawal to $300 for their $3.25 fees. First Hawaiian let's you take out $500. A big deal if you need to pay $2500 for a SCUBA trip.
  By Chris Carter, December 17, 2016

Photo gallery of First Hawaiian Bank (Kona Branch)

About First Hawaiian Bank (Kona Branch) in Kailua-Kona